Anonymous wrote:
I find that their clothes brands are generally good and good quality. The “stylists” will do a better job the more you tell them what you need. Overall I prefer shopping this way rather than driving to stores.
Hmm. I disagree in part. I find their styles cute, but the clothing to be poorly made - doesn't hold up well. I will definitely buy styles from them for things that are unique, but I don't expect the items to last a long time.
I find the quality to be ok and that's it. I have pieces that I've had for years and they've held up. Over time, my complaint is they send too much of the same stuff and it's neither classic or trendy. It's kind of blah. I've realized that I have kept a lot of things more out of a why not mindset instead of "I love this!"
They did send me a cute Marine Layer top and some bootcut/flare pants last time that I really do like. And one of my all time favorite pairs of jeans came from Stitch Fix.
To OPs question - returns are easy and they will even take a return that you accidentally left in your trunk for like a month if you email them and ask for mercy.