My DC has Speech once a week with Provider A, covered by insurance (this practice has very limited availability) and I am planning to get an extra speech session with Provider B. Insurance company said that we couldn't use two providers for the same service within the same period. Pre-authorization won't be given to Provider B unless we cancel Provider A. Is this true?
Is it the same rule for OT and PT which doesn't require authorization? Same rule for out-of-network providers?
Yes, I called our insurance rep, but you know, sometimes they give you a wrong information or misinterpret the policy.