Anonymous wrote:I will never return to Cancun after the last trip we had there. It was supposedly a "nice" resort, but the staff stole money from our room and then tried to call the police on US when we refused to let them search our own room for the money so they could prove to us they didn't take it and that we had misplaced it. When we checked in, they also said my daughter was young enough that she didn't need a band on her wrist (it was an all-inclusive) and so she went the entire time with no wrist band and then at check out they told us we couldn't leave the resort until we paid them for her. They claimed we "hid" her when we checked in. They literally surrounded our taxi with employees so we couldn't leave. I paid by credit card but easily disputed the charges and we were never charged, but this was considered an upscale place.
I will never, ever return there.
This kind of shakedown is very common in Mexico. Sorry for your crappy trip.