the same thing happened to mine .... did they end up fixing it for free ?

Anonymous wrote:Mine is a LV Estrella and the staps are meliting! Do they replace the staps ?

they can replace the straps on some bags, take it to your nearest LV boutiqe and se what they will do.

Anonymous wrote:Mine is a LV Estrella and the staps are meliting! Do they replace the staps ?

they can replace the straps on some bags, take it to your nearest LV boutiqe and se what they will do.

Mine is a LV Estrella and the staps are meliting! Do they replace the staps ?

I had the exact same experience with my Epi Neverfull. I took it back to the LV store for repair. Because they no longer carried my color, they gave me full store credit for another bag (2.5 years after I bought it). I was quite impressed with the way they handled it and was happy to choose a new non-Epi bag that will hopefully last longer. Take it back!!!

It's the stuff they use to seal the edges of the strap together. I think they use it on some wallets too because I had that issue with a wallet.

i have no experience with this bag, but i have had lower budget leather bags and they have used some kind of synthetic product to bind the edges of the leather together to make the strap (a tubular strap; not a flat strap). Could be that is happening?

Hi ~
Have u go to the store and get replaced ? It happened to my Pallas Straps too.. It seems melting ..

Did you leave it in a hot car all day? It should be a leather bag with leather straps. Take it back to the store and they will replace or fix it for you if it's authentic.

Hi, wondering if anyone has had experience with LV customer service on an issue like this. I own this bag: http://us.louisvuitton.com/eng-us/products/neverfull-mm-epi-006906#M41159 in purple.

My mom bought it for me about three years ago (its definitely real).

This summer I pulled it out and noticed the rubber on the straps seemed to be a little tacky. Today, I had kind of forgotten about it and am wearing a white shirt. Well my whole shoulder is covered in black rubber(?) I guess from the straps.

This is a 2000 dollar purse, I feel like it shouldn't be melting rubber onto my shoulder within three years. Is this something the store might address without a receipt?