Anonymous wrote:I would contact Dominion Power. They own the utility poles and other companies lease space on the poles to carry the signal. I suspect they would be more likely to respond to a repair request than the other companies. At the very least, they can make sure their lines are high enough. The topmost set of lines are electric lines. The lowest set are cable and the middle are usually telephone.
Anonymous wrote:21:35 here -- definitely call Dominion. Maybe their pole is too short? When we called them, they told us that the connection from the pole to the house was not their problem, it was our problem. Possibly your neighbors might need to raise their lines, if they've fallen over time or if the code has changed, although I don't know how you could make them do it if they don't want to, it wasn't inexpensive when we did it. This is Fairfax, btw.