Anonymous wrote:Anonymous wrote:I'm in a similar situation. Filed at end of January. Then got the letter that they needed additional identity verification. Mailed that in on Feb 11.
Called on Feb 23. They couldn't tell me anything, couldn't tell me if they've received the additional info I sent.
Only told me to expect that it would take 4-6 weeks from them getting the additional information.
Online status says the same message everyday, that was received on Jan 25th and to try again in 7-10 days.
OP here. This is my exact situation (however, I've been unable to get in contact with them). "All of our lines are busy, please try your call again later [DIALTONE]." I feel like I am being scammed.
Anonymous wrote:I'm in a similar situation. Filed at end of January. Then got the letter that they needed additional identity verification. Mailed that in on Feb 11.
Called on Feb 23. They couldn't tell me anything, couldn't tell me if they've received the additional info I sent.
Only told me to expect that it would take 4-6 weeks from them getting the additional information.
Online status says the same message everyday, that was received on Jan 25th and to try again in 7-10 days.
Anonymous wrote:Anonymous wrote:Filed in January. DC proceeded to mail a form requesting identity verification documentation, which I turned around in under 2 days. That was in February. Now I'm sitting here wondering where the f**k my tax return is, with not a peep from DC that they received my documentation. The status checker on the website has said the same thing since I filed in January. Every time I try to call the help number it says "all lines are busy, please try back again," and disconnects me. They don't even have a hold system!? DC is a third world country.
Do you mean your refund? The return is the form you submit.
Anonymous wrote:Filed in January. DC proceeded to mail a form requesting identity verification documentation, which I turned around in under 2 days. That was in February. Now I'm sitting here wondering where the f**k my tax return is, with not a peep from DC that they received my documentation. The status checker on the website has said the same thing since I filed in January. Every time I try to call the help number it says "all lines are busy, please try back again," and disconnects me. They don't even have a hold system!? DC is a third world country.