Avoid Dr Eddy at all costs. Unless you like a crime and punishment set-up, where you go around the room to find the guilty person if the week, and then you all pile onto him/her. None of this new-fangled rubbish about resilience or positive reinforcement as a means to the same end. Also, if you challenge any part of this then you become the problem.
We moved to Rathbone and it's been like night and day.