Unfortunately, the system at Children's is considerably worse than elsewhere. Their ombudsmen are pretty good, though.

Stop blaming the admin person. They have rules, regulations they are given and MUST follow. I understand your frustration but it's the system and, unfortunately, we all have to learn to live with the seemingly ridiculous and stupid protocols.

Sitting at Children's now in the cafeteria waiting while DS has all day surgery. You moms that have been through this know exactly this spot. Feel you. We have a wonderful surgeon though.

Anonymous wrote:http://www.dcurbanmom.com/jforum/posts/list/481136.page

Yes, this thread was just started a few days ago: Difficulties at Children's Hospital
http://www.dcurbanmom.com/jforum/posts/list/481136.page

OP, just wanted to say I'm really sorry you're having a hard time. Any additional stress when dealing with a sick child is hard. My heart goes out to all of you who deal with this on a daily basis.

Anonymous wrote:

Anonymous wrote:As another mom who has a child with a persistent and specialized medical condition I suggest you toughen up. What you experienced today is NOTHING in the grand scheme of things. You will be forced to deal with lots repetitive nonsense so just get use to it. Force it with a smile and just remind yourself its for your kid. No one likes the bitchy mommy. Noter kid, not the docs, not the nurses, not the medical records person, etc etc.

This was incredibly mean.

+1. I can think of about 1,000 nicer ways to phrase this post. No need to be so rude, PP1, or accuse someone you don't know, who has a legitimate complaint, of being bitchy. Pot, meet kettle.

Why would you assume I was bitchy?

Anonymous wrote:

Anonymous wrote:As another mom who has a child with a persistent and specialized medical condition I suggest you toughen up. What you experienced today is NOTHING in the grand scheme of things. You will be forced to deal with lots repetitive nonsense so just get use to it. Force it with a smile and just remind yourself its for your kid. No one likes the bitchy mommy. Noter kid, not the docs, not the nurses, not the medical records person, etc etc.

This was incredibly mean.

Its true though. As a mom and a nurse I completely agree.

The clinicians are wonderful, which makes the incompetent administration all the more painful. Are they not at all motivated to suck less when the people they are supposed to support are so awesome? (Rhetorical question, because they clearly are not.)

Anonymous wrote:As another mom who has a child with a persistent and specialized medical condition I suggest you toughen up. What you experienced today is NOTHING in the grand scheme of things. You will be forced to deal with lots repetitive nonsense so just get use to it. Force it with a smile and just remind yourself its for your kid. No one likes the bitchy mommy. Noter kid, not the docs, not the nurses, not the medical records person, etc etc.

This was incredibly mean.

Anonymous wrote:As another mom who has a child with a persistent and specialized medical condition I suggest you toughen up. What you experienced today is NOTHING in the grand scheme of things. You will be forced to deal with lots repetitive nonsense so just get use to it. Force it with a smile and just remind yourself its for your kid. No one likes the bitchy mommy. Noter kid, not the docs, not the nurses, not the medical records person, etc etc.

Wow.

Do you think this is the only thing I've ever experienced? My kid is nine. Hardly.

But thanks for your support (not.)

As another mom who has a child with a persistent and specialized medical condition I suggest you toughen up. What you experienced today is NOTHING in the grand scheme of things. You will be forced to deal with lots repetitive nonsense so just get use to it. Force it with a smile and just remind yourself its for your kid. No one likes the bitchy mommy. Noter kid, not the docs, not the nurses, not the medical records person, etc etc.

My child has a serious medical condition. I just called for an appointment with a new medical specialty clinic because my daughter needs yet another specialized test. I went through 45 minutes of questions for her intake, over the phone. At the end of the intake, I was told that no appointments would be available until the calendar opened on Wednesday. On Wednesday, I would need to call back and go through the intake questions again, because my responses could not be entered into the system today.

"I do apologize."

This is unbelievable.