Anonymous wrote:Op here. I do want to complain but really what are they going to do? I already called them a few months ago asking for recommendations on professional cleaning services and I was quite surprised by their lack of connections/info. Just pisses me off that we spent so much for a well made couch that we love and it literally cannot be cleaned ugh. I have two more products in going to try from amazon. Then I will have to talk to someone at ethan allen about how we were mislead.
Why didn't you buy the fabric protection plan when you purchased the furniture? I've purchased upholstered goods from 3 different EA stores, and was always offered a plan (which we bought, since we had kids).