Anonymous wrote:Try ABW (appliance builder wholesaler). They have a nice showroom on Brookeville Road, an outlet out toward Rockville and a VA location too.
http://abwappliances.com/showroom/
I tried Bray Scarff and I was really turned off by their sales people. And several people I know had horrible warranty experiences.
*raises hand* We had them redo our kitchen and bought all our appliances from them too. That was a great experiences.
Fast forward about 5 years and we started having problems with our fridge running hot for no reason. We went back and forth and had numerous visits from them for months. My favorite was the guy who swore our refrigerator cabinet had been designed wrong and that our fridge needed to be pulled out a 1/2 inch... but refused to do it. Finally our warranty expired and they basically told us to go fuck ourselves. We got an appliance repair tech out here who diagnosed a bad evaporator fan in about 20 minutes. Two days later, the part was in and our fridge was working good as new.
On the other hand, we bought a washer and dryer from Home Depot about 4 years ago. Any time I've had to get warranty service, they fit you in within a week, the techs are professional and knowledgeable and the experience is always hassle free.
tl;dr Save yourself the headache and high blood pressure and buy from Home Depot.