Anonymous
Post 09/30/2014 22:06     Subject: Just bought roku. I'm confused.

Anonymous wrote:Gift a streaming stuck. Plugged into TV, put batteries in remote. Directions say turn on TV and log I to roku connection. I have a blank screen. Do I need to connect the TV to Internet somehow.


The stick supposedly can power off the TV-ours didn't lso plug the stick into an outlet using the enclosed adapter. The TV might not be enough to power the device. Then go to the hdmi source. Click on the upper right home button. Scroll down to settings and let it search for your wifi.
Anonymous
Post 09/30/2014 22:03     Subject: Just bought roku. I'm confused.

Anonymous wrote:
Anonymous wrote:Do you have wifi at home?


Yes

When I turn on the TV I went to input select, selected HDMI, screen is blank. No way to connect to wireless.


Try choosing another option
Anonymous
Post 09/30/2014 21:56     Subject: Just bought roku. I'm confused.

You need to first connect the roku to the internet. If you have a password then you'd need to set that. Best way is to plug the roku via Ethernet into a laptop - or a desktop and then go through that process. Our roku is plugged in directly into the router since that's where it is.
Anonymous
Post 09/30/2014 21:51     Subject: Just bought roku. I'm confused.

Anonymous wrote:
Anonymous wrote:Do you have wifi at home?


Yes

When I turn on the TV I went to input select, selected HDMI, screen is blank. No way to connect to wireless.

Your TV could have 4 HDMI ports. You may have to select something other than "HDMI" because that port is already in use.
Anonymous
Post 09/30/2014 21:47     Subject: Just bought roku. I'm confused.

Anonymous wrote:Do you have wifi at home?


Yes

When I turn on the TV I went to input select, selected HDMI, screen is blank. No way to connect to wireless.
Anonymous
Post 09/30/2014 21:36     Subject: Just bought roku. I'm confused.

Do you have wifi at home?
Anonymous
Post 09/30/2014 21:34     Subject: Just bought roku. I'm confused.

The roju should automatically find your WiFi. You will need to enter your password to your router.
Anonymous
Post 09/30/2014 21:32     Subject: Just bought roku. I'm confused.

Anonymous wrote:You need to connect the Roku to the internet by wifi or wire.


How do you do that? My router is in a different room.
Anonymous
Post 09/30/2014 21:31     Subject: Just bought roku. I'm confused.

You can probably google for a help line.
Anonymous
Post 09/30/2014 21:30     Subject: Just bought roku. I'm confused.

Also, did you plug in the Roku power cord?
Anonymous
Post 09/30/2014 21:30     Subject: Re:Just bought roku. I'm confused.

This may be basic, but did you plug in and turn on the Roku box? Is the Roku box connected to the TV? Did you recheck all connections?
Anonymous
Post 09/30/2014 21:30     Subject: Just bought roku. I'm confused.

Um, is your Roku connected to the internet?
Anonymous
Post 09/30/2014 21:30     Subject: Re:Just bought roku. I'm confused.

My TV isn't connected to the internet, but the Roku box connects through Wifi (my router). Is there a help number or online chat?
Anonymous
Post 09/30/2014 21:29     Subject: Just bought roku. I'm confused.

You need to connect the Roku to the internet by wifi or wire.
Anonymous
Post 09/30/2014 21:28     Subject: Just bought roku. I'm confused.

Gift a streaming stuck. Plugged into TV, put batteries in remote. Directions say turn on TV and log I to roku connection. I have a blank screen. Do I need to connect the TV to Internet somehow.