Anonymous wrote:At my DC's school the division head has almost daily contact with the students. Beginning with greeting them at the door every day.
Ours does the same, but it doesn't mean I need to have a close friendship with the division head. I have a working relationship with the head, as needed. (which for the most part is not needed) I treat the division head with respect, even when we are not on the same page and in turn I am treated with respect when I need to raise a concern. I know so many people who feel entitled and go in with complaints and demands that are inappropriate. They are not even keeled or even handed - only speak up to make complaints and demands.
If you have a particular issue that you are unhappy with, something that isn't being resolved to your satisfaction or an action by the division head that was inappropriate, then you need to decide whether it warrants a meeting higher up with the head of school. If it is a school policy or school culture issue that you are unhappy with, then you need to consider whether you should go elsewhere for your child's education. But as a pp highlighted, you might want to be careful and seriously consider whether anything will be different at a different school. If it's just that she doesn't jump at your every whim or if you just don't like her, then you need to consider how much of the problem is you and/or how much her personality makes any difference in your child's education and well being. I suspect your child has no problem with her at all (unless the issue at hand is related to your child's behavior).