Anonymous
Post 03/26/2014 15:03     Subject: Billing mistakes at Doctors office

Check you credit because someone might be stealing your identity. Billing errors are not common but when they happen regularly can be a sign of someone stealing.

It is never a good sign.
Anonymous
Post 03/26/2014 14:10     Subject: Billing mistakes at Doctors office

"That you can't get away from billing errors."

Well, you can't completely get away from billing errors, but I've had plenty of medical providers with whom I've never experienced an error (such as my ob/gyn of 12 years, and PTs whom I've seen dozens of times), and some that have just been a complete nightmare. I do think there is a difference in the systems and contractors they chose, so I think it is work OP complaining again the office manager and doctor.
Anonymous
Post 03/26/2014 07:35     Subject: Billing mistakes at Doctors office

Anonymous wrote:Check your credit.


OP here- what do you mean? Whats the connection?

This is happening only on my husbands account.
Anonymous
Post 03/25/2014 21:44     Subject: Billing mistakes at Doctors office

Anonymous wrote:OP here, so billing mistakes are not uncommon?
It seems they only began this past year. I have been with this doc for about 4 years.


No not uncommon. I used to work for a doctors office doing insurance pre-certification for procedures. So I'd know exactly what someone was going to pay after it was sent to our billing company. So many errors at that billing company. It was awful. I had to start keeping my own separate folder and doing extra work in order to show my boss that the mistake was on their end, not mine. But hey, they were the cheapest option around!
Anonymous
Post 03/25/2014 21:42     Subject: Billing mistakes at Doctors office

Check your credit.
Anonymous
Post 03/25/2014 21:38     Subject: Re:Billing mistakes at Doctors office

I had something similar with a physical therapy office. The insurance company was billed for ultrasound at each visit, even though I only had it done 2-3 times.
I contacted the insurance company and they were totally uninterested. I couldn't believe it.
It didn't affect my co-pay, just the amount the insurance company had to pay.
I had the billing department correct it one time, but it was such a hassle that I just let it go after that. (and would never go back to the PT office, either)
Anonymous
Post 03/25/2014 21:31     Subject: Billing mistakes at Doctors office

OP here, so billing mistakes are not uncommon?
It seems they only began this past year. I have been with this doc for about 4 years.
Anonymous
Post 03/25/2014 21:29     Subject: Billing mistakes at Doctors office

Call your insurance company and ask if they will intervene on your behalf
Anonymous
Post 03/25/2014 21:27     Subject: Re:Billing mistakes at Doctors office

That you can't get away from billing errors. If you like the doctor, just keep your receipts. It's hard to find a good doctor that you like.
Anonymous
Post 03/25/2014 21:27     Subject: Re:Billing mistakes at Doctors office

That you can't get away from billing errors. If you like the doctor, just keep your receipts. It's hard to find a good doctor that you like.
Anonymous
Post 03/25/2014 21:24     Subject: Billing mistakes at Doctors office

I see an internist that was highly recommended by my ob/gyn. I think he was also in one of the Washington top doctors issues.

In the past, his billing office has made a mistake that resulted in me being shaken down every time I went into the office for something I had already paid. Noone was able to find the mistake, and it took ME having to find where they changed a check from $54.96 to one for $4.96. I only spotted it because I compared the line item description to the paid column amount. Noone else ever spotted this glaring error.

Now I am looking at a bill with the exact same type of error only this time a check I paid and described as being for $118.59 was marked as $15.96 in the paid column.

The office manager had apoologized for the previosu error saying she was very upset with the billing company they use saying she had called them and had more than a stern word for them regarding my case. Yet now I have to call her AGAIN about the same type of thing.

I like my doctor ok, but this just reeks of something not right. I had seen other posts in the past about billing mistakes and some conjectured they are not mistakes.

These are bills for the remaining amounts after insurance has made their payments and adjustments. I have carefirst bcbs.

Thoughts?