Thank you so much - I really appreciate it!

Anonymous wrote:

Anonymous wrote:It's Longchamp, I'm assuming? Those get holes in the corners pretty easily, and while I've never had one get a hole in the bottom I can see how it would occur. You can send it in (or probably get Bloomingdale's to send it in for you) and Longchamp will repair it, usually for free.

I would not return in your circumstance; I would feel unethical doing so. But definitely call or visit the store and see what they suggest. I'm sure they will have a resolution that will satisfy!

Thank you PP, I did not know this was possible! In that case, I'll get on the website and figure out how to send it in. Problem solved

You are welcome! Try this:

http://us.longchamp.com/faq/after-sale-service-repairs#q174

I am not sure if they'll want you to take it Bloomingdale's first. Good luck!

Anonymous wrote:I would not return it.

this

Anonymous wrote:It's Longchamp, I'm assuming? Those get holes in the corners pretty easily, and while I've never had one get a hole in the bottom I can see how it would occur. You can send it in (or probably get Bloomingdale's to send it in for you) and Longchamp will repair it, usually for free.

I would not return in your circumstance; I would feel unethical doing so. But definitely call or visit the store and see what they suggest. I'm sure they will have a resolution that will satisfy!

Thank you PP, I did not know this was possible! In that case, I'll get on the website and figure out how to send it in. Problem solved

I would not return it.

People pay $150 for a nylon tote bag?

It's Longchamp, I'm assuming? Those get holes in the corners pretty easily, and while I've never had one get a hole in the bottom I can see how it would occur. You can send it in (or probably get Bloomingdale's to send it in for you) and Longchamp will repair it, usually for free.

I would not return in your circumstance; I would feel unethical doing so. But definitely call or visit the store and see what they suggest. I'm sure they will have a resolution that will satisfy!

Of course it is ethical. It is within their rules and you are not cheating it.

Now, if you did like someone I knew… she bought something new and return the old one for the money at target. It was some kitchen item.

Personally I wouldn't return it, but that is just me. It looks like Bloomingdales would allow it.

Anonymous wrote:You have used it for a year. It's made of nylon, not leather. It's not ethical to return it.

+1

You have used it for a year. It's made of nylon, not leather. It's not ethical to return it.

It's fine - this is the gamble that stores take by having generous return policies. LL Bean knows the pit falls and keeps to their return policy where as REI changed it b/c it wasn't working out for them. Corporations want customer loyalty - and sometimes they pay for it with generous return policies. CVS will let you return open, used makeup within a defined period. Nothing unethical about following their rules. However, it is unethical to try to cheat the return policy.

Not ethical. I'm surprised you are even questioning it.

I don't think it is ethical. It's a nylon bag with a small hole? You likely stuck something through it by accident.

I know this has been done to death already, but I wanted an opinion on my particular situation. I purchased a nylon tote bag from Bloomingdales last January (2013) and just discovered a small hole in the bottom. This is from normal wear and tear - not an accidental damage. I have the same bag in a different color that is older but just fine - many others I know also have the bag and this hasn't happened. Bloomingdales' return policy says that they'll take it back and I can exchange for a new one. I expect a $150 bag to hold up longer than a year, and based on my observations they generally do. But I worked retail in college at a store with a similar return policy and it used to drive me nuts when people would take advantage of it. Is this the same thing (considering I have used the bag for a year), or do you think it's ethical to return (considering this might be a quality issue with this particular bag)?