Anonymous wrote:Read Ulta return policy:
ULTA is dedicated to bringing you an unparalleled shopping experience from start to finish. If you are not completely satisfied with a product for any reason, just send it to the Ulta.com Returns Center for a refund. You may also return it to your local Ulta store for a refund, exchange or in-store credit.
Nowhere does it say that only unused, unopened products can be returned.
I personally bought lipstick at CVS after foolishly believing a certain beauty blog. It was awful - both the color and the texture on my lips. Took one application to figure this out. I took it back to the drugstore, explained what was wrong, and got my $ refunded.
Now, if I took a half-full product back to the store, the outcome might have been different.