Hi,
We just bought and moved into a 2000 sq ft house and we use natural gas (provided by Washington "the worst utility provider in the world" Gas) for our oven/stove, hot water and heating. For the past few months (Oct, Nov) we've paid around $60 for a 27-30 day billing period.
This month, Nov-Dec, however, our bill is a whopping $234!! We've 5x our usage! (We've gone from 40 ccf to 206 ccf /41 TH to 216 TH).
What is a bit strange about all of this is (1) we've been out of town for some weekends and lowered the heat; (2) we had about 3 days of no heat (water in our gas line - long and painful tale) during this billing period!
So what gives? I have to call tomorrow -but in my past experience, the call center for Washington Gas offers just awful customer service...I'd love to know what other folks with a house this same size are using (in ccf or TH) and paying?
We can't compare to last year's usage as we were not in this house and the last owners had a separate account. Though, maybe I can ask for a historical breakdown based on the property address?
And any advice on figuring out what is going on? I'm worried that given all our "gas line" problems, we may have a faulty line/meter. And, any tips on dealing with Washington Gas' call center?
Thanks!!