The same thing happened to me. And I had to pay $65 to get the phone notes. I followed up with my nurse after i received the useless pile of paper, and she sent me something that she printed from their system that she could not interpret. I was always told that my embryos are top rated. The report sayas - 8F0PEG, 6F5PEG which i took to mean 8 cells, zero fragmentation and 6 sales 5% fragmentation, not too shabby for day 3. Also pNpB was 22 for both embies but i have no idea what that meant.