Anonymous wrote:My son loves Keens year-round (they make non-sandal versions too.) Question though - I seem to be incapable of adjusting the shoelaces properly. It seems to require the use of pliers to wrest the little black plastic piece apart to shorten them, and then it never clicks back together properly. I've just had to order new shoelaces for him because now he can't tighten them. Anyone else have this problem? What am I doing wrong?
The little black thing gets pushed together, one cylinder into the other. Push down not out.