Anonymous
Post 11/17/2012 20:42     Subject: Re:i fucking hate the incompetant other departments in my company
Anonymous wrote:
As someone who runs an ops group, being continually asked to give special favors and rush thing and break rules so a pushy salesperson can squeeze out more commission gets really old. Especially since almost every salesperson works less hours(not even 40) and makes more money than I do. And I'm a VP. Not saying this is the case everywhere, but there are 2 sides to every story.


Op here.I actually work 60 - 70 hours on any given week. I'm not asking favors. I'm asking basics you know? Like responding to emails. Not erroneously canceling transactions. And if you make a mistake which happens daily btw god forbid you admit the mistake and take corrective action to make the client whole. I totally get what you mean about pushy sales people but that is not the case here. I am not asking you to break any rules or do anything unethical. I'm simply asking for you to do yourjob. I think part of the problem may be that our sales office is here in dc being run by salaried employees while the customer support office is in Texas being run by hourly employees. They just don't seem to give a flying fuck.


OP, it's hard to give a shit about your problem when your writing is so terrible. Step up your game.
Anonymous
Post 11/17/2012 10:06     Subject: i fucking hate the incompetant other departments in my company
Anonymous wrote:Being in sales means you sell to the internal customers as well as the external ones. Find out how they work down there and make sure your orders go out. Get names, walk your order through, if it get messed up, you get it fixed. Buy them gifts, buy them breakfast whatever you got to do. Make sure they know your order and you in a good way.


This. I too work in ops and when I happen to be in the billing department I'll see a big box of chocolates and ask where they came from. It's always from the same sales guy and they do anything for him. Also the best sales people send a gift to the billing department at Christmas.

It like the 'Seinfeld' episode when Elaine yells at the baggage handler at the airport - he send her bag to Hawaii. Everyone needs respect and a little something extra to get what you need.
Anonymous
Post 11/16/2012 21:37     Subject: i fucking hate the incompetant other departments in my company
Being in sales means you sell to the internal customers as well as the external ones. Find out how they work down there and make sure your orders go out. Get names, walk your order through, if it get messed up, you get it fixed. Buy them gifts, buy them breakfast whatever you got to do. Make sure they know your order and you in a good way.
Anonymous
Post 11/16/2012 21:10     Subject: Re:i fucking hate the incompetant other departments in my company
Anonymous wrote:As someone who runs an ops group, being continually asked to give special favors and rush thing and break rules so a pushy salesperson can squeeze out more commission gets really old. Especially since almost every salesperson works less hours(not even 40) and makes more money than I do. And I'm a VP. Not saying this is the case everywhere, but there are 2 sides to every story.


Op here.I actually work 60 - 70 hours on any given week. I'm not asking favors. I'm asking basics you know? Like responding to emails. Not erroneously canceling transactions. And if you make a mistake which happens daily btw god forbid you admit the mistake and take corrective action to make the client whole. I totally get what you mean about pushy sales people but that is not the case here. I am not asking you to break any rules or do anything unethical. I'm simply asking for you to do yourjob. I think part of the problem may be that our sales office is here in dc being run by salaried employees while the customer support office is in Texas being run by hourly employees. They just don't seem to give a flying fuck.
Anonymous
Post 11/16/2012 20:33     Subject: Re:i fucking hate the incompetant other departments in my company
As someone who runs an ops group, being continually asked to give special favors and rush thing and break rules so a pushy salesperson can squeeze out more commission gets really old. Especially since almost every salesperson works less hours(not even 40) and makes more money than I do. And I'm a VP. Not saying this is the case everywhere, but there are 2 sides to every story.
Anonymous
Post 11/16/2012 20:07     Subject: Re:i fucking hate the incompetant other departments in my company
Anonymous wrote:I think it is interesting you misspell incompetency when complaining about the incompetent idiots in other departments.

Food for thought.



That was my first thought.

Anonymous
Post 11/16/2012 16:13     Subject: i fucking hate the incompetant other departments in my company
Anonymous wrote:Quit the job and work somewhere better.


I think as long as she is in corporate sales, she will continue to have this problem.
Anonymous
Post 11/16/2012 16:08     Subject: i fucking hate the incompetant other departments in my company
Quit the job and work somewhere better.
Anonymous
Post 11/16/2012 16:03     Subject: Re:i fucking hate the incompetant other departments in my company
I think it is interesting you misspell incompetency when complaining about the incompetent idiots in other departments.

Food for thought.
Anonymous
Post 11/16/2012 15:45     Subject: i fucking hate the incompetant other departments in my company
Well, first of all you have to find a way to express your concerns in a constructive way that indicates you actually want to find a solution as opposed to blaming others or gunning for them to fired. That approach tends to not work so well. You have no idea what is going on in customer service - how well those people have been trained, what is going on with the management there,, etc. Put yourself in your supervisor's shoes - you are asking him/her to go to their peer and begin what is undoubtedly a difficult conversation. They need to be able to approach that person with facts, figures, evidence, etc. and in a constructive way themselves. Are you helping your supervisor do that? Or are you coming across as a bitchy complainer? Think about it. I am a supervisor and if you come to me to vent, you are getting nowhere. As an old mentor said, come to me with solutions, not just problems.
Anonymous
Post 11/16/2012 15:43     Subject: Re:i fucking hate the incompetant other departments in my company
Coming from a department that has to work with pushy Sales people, please chill out. We do not make a commission and have a legal responsibility to make sure your sale goes through the proper approval process. I'm not losing my job because Sales wants something pushed through.
Anonymous
Post 11/16/2012 15:39     Subject: i fucking hate the incompetant other departments in my company
Talk with HR?
Anonymous
Post 11/16/2012 15:38     Subject: i fucking hate the incompetant other departments in my company
Anonymous wrote:take a chill pill or get some legal weed to smoke.


op here.

Lol, easier said than done.

Rule number 1 never mess with someone's money.

They are messing with my money!
Anonymous
Post 11/16/2012 15:36     Subject: i fucking hate the incompetant other departments in my company
take a chill pill or get some legal weed to smoke.
Anonymous
Post 11/16/2012 15:33     Subject: i fucking hate the incompetant other departments in my company
I work in sales and need to push transactions through this pipeline. It seems as though the customer support dept does everything thing they can to mess up the sales I make. When I tell my supervisor he makes excuses for them and doesn't hold them accountable because he's cared of ruffling feathers.How would you handle this? It's making me want to scream st the top of my lungs Fucking Morons!