Anonymous wrote:PP, how did this work for you? When we started the cycle at SG this spring, they made us pay a deposit of around $4K. We never got anything back, and I assumed we owed what we paid. Would they need to reimburse us, or do I contact the insurance? Thanks!
17:39 here.
Go to my uhc.com and look up all your claims. SG has to submit each procedure as a separate claim--they don't bill the insurance a global fee. Each claim will show you the amount that you owe. You should also get a monthly statement from SG to help you. Add up what you owe from the EOB and compare that to the deposit you made. If you're owed money, give them a call and they will need to send you a check.
One thing though--it takes a long time for all the claims to go through so be patient.