Anonymous wrote:We have a very serious illness in our family that we don't share much about with other people - it gets very complicated quickly and it is no one's business. The result is that I blow things off all the time. It upsets me a great deal that I do this, but I do my best. No advice, just the suggestion of compassion.
Frankly I would hope that because of this you know better than to schedule appointments you have zero intention of keeping. Well, maybe "intention" isn't the right word. How about physically unable to keep instead?