Anonymous wrote:i am totally not tech savvy and use a personal laptop for a LOT of my work. (i have a desktop at the office)
so, as i was working on friday on my laptop, the screen suddenly went black for a second and then a blue screen came on with a blue background and a white stcik figure with the words "you're dead Jim!" coming out of a conversation bubble from his mouth. there was more on the screen, but it blinked off so quickly that i couldn't read it. the computer shut down, then said "installing updates" then spontaneously restarted. i disconnected from the network and turned it off and haven't turned it on since.
i have virus software; i run it frequently.
what do i do now? i am sort of freaking out as i have a lot of work related stuff on the computer... some of while is emailed in attachments to other people, so i can recover it there, but is it safe to do so?? where do i go to get this fixed?
Are you running Vista? can you revert to previous setting? I did this. Rescue function.