Anonymous
Post 05/13/2026 14:03     Subject: South Mountain Creamery, tipping

wtf is the delivery fee for if not for paying the delivery people?
Anonymous
Post 05/12/2026 16:40     Subject: South Mountain Creamery, tipping

Anonymous wrote:
Anonymous wrote:
Anonymous wrote:If you can afford $10 for a gallon of milk, surely you can tip


If they are charging $10 for a gallon of milk surely they can pay a living wage.


They are. The delivery driver is not making $5 per hr like a restaurant server


How do you know? How am I supposed to know how much someone makes and if they depend on tips?
Anonymous
Post 05/11/2026 21:21     Subject: South Mountain Creamery, tipping

Anonymous wrote:
Anonymous wrote:Yes I have it defaulting to $15
Order is usually 150 or 200.
Our driver always does a great job.


A great job of carrying a milk bottle?


It’s an entire order of meat , produce , dairy products and dry goods that they separate into chilled goods (placed in my cooler) and dry goods. Never had any broken eggs, broken bottles or mishandled produce. They sent me a text the first order introducing themselves and asked me to let them know if I even had issues.

I happen to think it’s great to see a person taking pride in their work. And hope that answers your question, if there really was one.
Anonymous
Post 05/10/2026 13:52     Subject: South Mountain Creamery, tipping

Anonymous wrote:
Anonymous wrote:If you can afford $10 for a gallon of milk, surely you can tip


If they are charging $10 for a gallon of milk surely they can pay a living wage.


They are. The delivery driver is not making $5 per hr like a restaurant server
Anonymous
Post 05/10/2026 13:26     Subject: South Mountain Creamery, tipping

Anonymous wrote:
Anonymous wrote:If you can afford $10 for a gallon of milk, surely you can tip


If they are charging $10 for a gallon of milk surely they can pay a living wage.


I think this is what gets me. We started with them 10-15 years ago and weekly tipping just wasn’t a thing and it’s not clear to me why it suddenly did or whether it’s now expected or what. I hate these non transparent labor/pricing schemes.
Anonymous
Post 05/10/2026 11:00     Subject: South Mountain Creamery, tipping

They added this feature during/after Covid. We were all staying home and people kept asking to be able to trip the drivers who were out and about so we didn’t have to be. Sometimes I tip, sometimes the auto tip feature resets and I don’t notice. Right now I’m not using them that often because they switched me to a daytime route and no one is home if they show up after eight.
Anonymous
Post 05/10/2026 10:44     Subject: South Mountain Creamery, tipping

Anonymous wrote:Yes I have it defaulting to $15
Order is usually 150 or 200.
Our driver always does a great job.


A great job of carrying a milk bottle?
Anonymous
Post 05/10/2026 09:41     Subject: Re:South Mountain Creamery, tipping

Exact same situation here. We've always tipped with a card at Christmas. Have not started tipping on the orders yet. Glad to see this thread.
Anonymous
Post 05/10/2026 09:34     Subject: South Mountain Creamery, tipping

Anonymous wrote:
Anonymous wrote:If you can afford $10 for a gallon of milk, surely you can tip


If they are charging $10 for a gallon of milk surely they can pay a living wage.

💯
Anonymous
Post 05/10/2026 09:15     Subject: South Mountain Creamery, tipping

Anonymous wrote:If you can afford $10 for a gallon of milk, surely you can tip


If they are charging $10 for a gallon of milk surely they can pay a living wage.
Anonymous
Post 05/10/2026 09:07     Subject: South Mountain Creamery, tipping

If you can afford $10 for a gallon of milk, surely you can tip
Anonymous
Post 05/09/2026 23:36     Subject: Re:South Mountain Creamery, tipping

I tip $5 for a small order. I think it’s fine if you don’t tip, it’s optional.
Anonymous
Post 05/09/2026 23:32     Subject: South Mountain Creamery, tipping

I default to $10. Our order is between $50-75 every other week.
Anonymous
Post 05/09/2026 21:43     Subject: South Mountain Creamery, tipping

Yes I have it defaulting to $15
Order is usually 150 or 200.
Our driver always does a great job.
Anonymous
Post 05/09/2026 21:38     Subject: South Mountain Creamery, tipping

We've used SMC for milk etc. for about 10 years now. For all this time, we did not regularly tip our delivery driver, but did put out a tip at the holidays that is like $50-100. With one of the recent platform updates, there is now a place to tip your driver as part of your order. (In addition to the delivery fee.) Is everyone doing this? What are your thoughts? I feel bad not tipping, on the other hand, this is already a slightly more expensive way to get our food, so with tipping, it just creeps up. I had kind of assumed that they pay their delivery people appropriately.
Thoughts?