Is she in a gifted (or AAP) classroom? Those classrooms are supposed to offer less scaffolding to let the kids figure some of this out on their own, but that doesn't work for every kid. My middle (who also has scored highest on all the standardized tests) really really needed to be walked through how to use a rubric to complete a project. She is, thankfully, very willing to accept help. My oldest is not as amenable, but also muddles through a bit better on what teachers expect. When she was younger, if I saw she was really floundering, I would ask once if she wanted my guidance and then leave her be.
In terms of the teachers "giving [your kid] the benefit of the doubt" I would bet your expectations are just too high. But that's a reasonable conversation to have. Ask the teacher if what your daughter turns in is on grade level, and whether she is meeting or exceeding expectations