Anonymous
Post 02/23/2026 16:59     Subject: Fairmont Mayakoba won’t refund
It’s the other side of the country!
Anonymous
Post 02/23/2026 16:56     Subject: Fairmont Mayakoba won’t refund
Anonymous wrote:Geez. The Mexico hates are having their moment. The normal fear mongers think they were right all along, but this situation is different. We go to Mexico every year, OP. That resort is amazing. I'd ask them to move your reservation. That's probably the best they'll do. And I agree about checking the benefits of the credit card you used.


+1
Anonymous
Post 02/23/2026 16:54     Subject: Fairmont Mayakoba won’t refund
Geez. The Mexico hates are having their moment. The normal fear mongers think they were right all along, but this situation is different. We go to Mexico every year, OP. That resort is amazing. I'd ask them to move your reservation. That's probably the best they'll do. And I agree about checking the benefits of the credit card you used.
Anonymous
Post 02/23/2026 16:49     Subject: Fairmont Mayakoba won’t refund
Depending on what credit card you used to book it, it may be insured.
Anonymous
Post 02/23/2026 16:47     Subject: Fairmont Mayakoba won’t refund
This isn't unlike the avalanche skiers. They ignored warnings and paid the ultimate price. It's just money, let it go.
Anonymous
Post 02/23/2026 16:47     Subject: Fairmont Mayakoba won’t refund
Ask if you can get a credit to go another time? That's probably the best you are going to get if you had a nonrefundable rate and you didn't get insurance.
Anonymous
Post 02/23/2026 16:45     Subject: Fairmont Mayakoba won’t refund
how much is it?
Anonymous
Post 02/23/2026 16:30     Subject: Fairmont Mayakoba won’t refund
They don't have to refund you. So it doesn't surprise me that they won't.

So what does your travel insurance say? You didn't get any did you? That's what I thought.
Anonymous
Post 02/23/2026 16:24     Subject: Re:Fairmont Mayakoba won’t refund
Why would you get a refund? They have a business to operate.
Anonymous
Post 02/23/2026 16:22     Subject: Fairmont Mayakoba won’t refund
Anonymous wrote:
Anonymous wrote:We are supposed to stay at Fairmont Mayakoba later this week. The hotel says nothing is wrong at the hotel, so they won’t refund.

Any thoughts on how to deal with this? We are not inclined to bring our two kids to Mexico at this point.


It wasn’t a good idea when you booked either. Oh well, now you know.


This, OP. Just because you ignored all of the warnings doesn't mean it was safe months ago when you booked.
Anonymous
Post 02/23/2026 16:20     Subject: Fairmont Mayakoba won’t refund
This is not FM's fault. This is your fault. If you bought non refundable pricing, then you get travel insurance to cover stuff like this when going to a country that is run by cartels.
Anonymous
Post 02/23/2026 16:11     Subject: Fairmont Mayakoba won’t refund
Anonymous wrote:We are supposed to stay at Fairmont Mayakoba later this week. The hotel says nothing is wrong at the hotel, so they won’t refund.

Any thoughts on how to deal with this? We are not inclined to bring our two kids to Mexico at this point.


It wasn’t a good idea when you booked either. Oh well, now you know.
Anonymous
Post 02/23/2026 15:49     Subject: Fairmont Mayakoba won’t refund
I wouldn't go. No fear of sunk costs is going to cause me to put my family at risk.
Anonymous
Post 02/23/2026 15:48     Subject: Fairmont Mayakoba won’t refund
Did you get travel insurance?
Anonymous
Post 02/23/2026 15:47     Subject: Fairmont Mayakoba won’t refund
We are supposed to stay at Fairmont Mayakoba later this week. The hotel says nothing is wrong at the hotel, so they won’t refund.

Any thoughts on how to deal with this? We are not inclined to bring our two kids to Mexico at this point.