Anonymous wrote:Can these and yelp reviews be faked or adjusted? How does it work?
It seems like some places have almost too perfect reviews. Like almost all 5 stars. I’ve noticed when I see that, I often see engagement by the business. ‘Thanks, Mary! We appreciate your business!’
I just checked reviews for my dental practice - that I’m looking to leave bc of constant upselling (to the point of lying by omission and failing to advise of cheaper options)- and they have all 5 stars. Not a single 4 star even. BS, right?
Anonymous wrote:Anonymous wrote:Anonymous wrote:Anonymous wrote:I leave google reviews (but not so much yelp) and i have left one-to-five-star reviews based on my experience. why do you think they are fake?
Well I explained why. Because my dental practice has not a bad or even just not superlative review. They run a very slick, marketing focused practice, so I’d also guess they are monitoring their ratings.
Also I signed up for a concierge functional medical practice membership a few years ago. Had great reviews, people claiming they’d had life changing assistance, blah blah. I signed up- thousands of dollars btw- and didn’t get much out of it other than buying lots of supplements that did little. A year or so later, I looked at their reviews and they had tanked. Plenty of negative feedback. I just checked on them again and they are back to almost 5 rating, only slightly driven down by some older low ratings. I can only guess they stopped paying for management during that period of time
The only times I notice something like this (when businesses try to game the system) and when it has a lot of 5-star reviews and all of the reviewers are relatively new (with very low number of reviews). If you see those, you know they are gaming it but, IMHO, those cases are really rare. I am talking about google reviews only.
Not so rare
Anonymous wrote:Anonymous wrote:Anonymous wrote:I leave google reviews (but not so much yelp) and i have left one-to-five-star reviews based on my experience. why do you think they are fake?
Well I explained why. Because my dental practice has not a bad or even just not superlative review. They run a very slick, marketing focused practice, so I’d also guess they are monitoring their ratings.
Also I signed up for a concierge functional medical practice membership a few years ago. Had great reviews, people claiming they’d had life changing assistance, blah blah. I signed up- thousands of dollars btw- and didn’t get much out of it other than buying lots of supplements that did little. A year or so later, I looked at their reviews and they had tanked. Plenty of negative feedback. I just checked on them again and they are back to almost 5 rating, only slightly driven down by some older low ratings. I can only guess they stopped paying for management during that period of time
The only times I notice something like this (when businesses try to game the system) and when it has a lot of 5-star reviews and all of the reviewers are relatively new (with very low number of reviews). If you see those, you know they are gaming it but, IMHO, those cases are really rare. I am talking about google reviews only.
Anonymous wrote:Anonymous wrote:I leave google reviews (but not so much yelp) and i have left one-to-five-star reviews based on my experience. why do you think they are fake?
Well I explained why. Because my dental practice has not a bad or even just not superlative review. They run a very slick, marketing focused practice, so I’d also guess they are monitoring their ratings.
Also I signed up for a concierge functional medical practice membership a few years ago. Had great reviews, people claiming they’d had life changing assistance, blah blah. I signed up- thousands of dollars btw- and didn’t get much out of it other than buying lots of supplements that did little. A year or so later, I looked at their reviews and they had tanked. Plenty of negative feedback. I just checked on them again and they are back to almost 5 rating, only slightly driven down by some older low ratings. I can only guess they stopped paying for management during that period of time
Anonymous wrote:I own a business and can confirm they are all fake (good and bad one)
Anonymous wrote:I leave google reviews (but not so much yelp) and i have left one-to-five-star reviews based on my experience. why do you think they are fake?
Anonymous wrote:I left a negative review for our local nail salon, and I went back and looked a few months later, and they had deleted it!