Guys this is super helpful and I love this community. I am in a terrible position right now and I am looking to switch aSAP. I am currently enrolled with Med School Coach which has become Shemmassian Academic Consulting, as they both have merged and become one company and become a total shit show. I feel like I have been totally SCAMMED.
After their merger, more than HALF of their counselors have left and my counselor was one of them. We were working for last few weeks and then one fine day no communication whatsoever!! I freak out and reach out to the enrollment manager who sold me this $17,000 program and guess what for 5 days no reply from her!! My mom calls her and starts leaving threatening emails and then finally she speaks. She initially gave corporate speak but after a lot of back and forth she reveals that she herself is leaving the company and the situation is not in her hands as the new owners are making all the changes!! Apparently the company has stopped paying its counselors and thus there is this mass revolt.
I then reached out to their student success team for a refund and had to follow up 4 times just to get a basic response from the VP. She canceled on me multiple times and didn’t show up to one of our calls — super unprofessional. When we finally talked, she didn’t even apologize for ghosting me until I brought it up and said no to a refund.
We asked to cancel within 30 days of signing up which is part of the contract all of this after assuring us during the free consultation that they had a 30-day money back guarantee if we were not happy for ANY reason. Total scamsters….
For the few weeks that I worked with my counselor, the work product was so so bad. They assign a writing advisor to edit your essays and a physician advisor for general guidance. Spoiler: both were pretty bad and the system feels super disjointed. The writing advisors clearly have no background in medicine, they’re just English editors, which makes no sense. You’re applying to med school, and they’re editing your personal statement without any idea of what matters in an app. Huge red flag.
The edits were basic, and even after waiting 2 days for turnaround, it was just surface-level grammar stuff. My friends who are med students put way more effort into helping me than the people I paid. I still had grammar errors after their final drafts — I had to go back and fix them myself.
Also, I was the one pointing out what was missing. At one point, I literally said, "We’re missing this in the conclusion," and the advisor was like, “Oh yeah, let’s add that.” Like... why am I paying $17K to be the one catching stuff? I had two different writing advisors, both of them equally useless. To cut words, they’d just chop off sentences without caring about grammar or flow. It was like watching someone destroy my writing without any attention to quality. For a “premium” service, this was a joke.
Once I get my refund, I am looking to move to an admissions consulting firm that genuinely takes care of its students.
But for anyone considering Medschoolcoach / Shemmassian, PLEASE do not. I will share everything — receipts, examples, writing drafts — whatever you need but avoid from this company at any cost.