It’s an oldie but a goodie …
https://a.co/d/1LUSqHk
Key principles include showing genuine interest, being a good listener, using people's names, smiling, and making others feel important. For leadership and influence, it's recommended to avoid criticism, begin with praise, talk about your own mistakes before correcting others, and ask questions instead of giving direct orders.
Look people in the eye, use their name, ask about them… their family and hobbies. Remember them and bring it up in conversation. How’s your horseback riding going? Is your daughter enjoying Chicago? Etc.
If you have friends/coworkers you should know ~10 facts about them.