Anonymous wrote:Account might be full. Try deleting a bunch of messages and see if new ones will then load.

Anonymous wrote:

Anonymous wrote:I have an atypical idea.

Figure out who has your old phone number and if they are normal/trustworthy.

Ask them for help in a way that shows your credibility. Ask for suggestions here if you need help. Perhaps compensate that person.

Before you reach out, you really should migrate to a new service.

Also read instructions on how to change your default phone number, etc.

Not everyone is a crook. A stranger might help you.

I have an elderly lady with my same name who has signed up twice for Walmart accounts using my e-mail and her phone.

Because she put my e-mail on, I have privileges to reset the online password. When I do that, it texts her but I have full access to the account. She doesn't know who I am.

The first time, I thought it was the beginning of a scam. So I closed the account.

Six weeks later, she opened a new account.

I got in again and was very freaked out because her credit card was registered to it. I couldn't see the numbers but it was active. So I could have sent myself stuff from Walmart at her expense. I immediately deleted the credit card out of the account.

Then I thought through how to get her attention. She had a saved or favorite item in a list area. So I made a whole bunch of lists and titled them things like "Wrong E-Mail on Account" and "Correct Your E-mail". Enough so anyone looking in that area would see them. Then I did about 10 password resets in a row so she'd get lots of text messages. Then I just signed out and didn't go back

I hope she figured it out. I know who she is because of our same name and store location. She probably doesn't know who I am. And where I am.

I mention all this because I want OP to understand that whoever has her phone number might do her a kindness. And there are ways to research whoever has it to see if they are a safer or less safe person to contact.

You never considered just calling Walmart and asking them to contact her?

Since then they have been downsizing and it's entirely overseas now, with basically no customer service that's worthwhile and about to go out of business from what hear.

Anonymous wrote:I have an atypical idea.

Figure out who has your old phone number and if they are normal/trustworthy.

Ask them for help in a way that shows your credibility. Ask for suggestions here if you need help. Perhaps compensate that person.

Before you reach out, you really should migrate to a new service.

Also read instructions on how to change your default phone number, etc.

Not everyone is a crook. A stranger might help you.

I have an elderly lady with my same name who has signed up twice for Walmart accounts using my e-mail and her phone.

Because she put my e-mail on, I have privileges to reset the online password. When I do that, it texts her but I have full access to the account. She doesn't know who I am.

The first time, I thought it was the beginning of a scam. So I closed the account.

Six weeks later, she opened a new account.

I got in again and was very freaked out because her credit card was registered to it. I couldn't see the numbers but it was active. So I could have sent myself stuff from Walmart at her expense. I immediately deleted the credit card out of the account.

Then I thought through how to get her attention. She had a saved or favorite item in a list area. So I made a whole bunch of lists and titled them things like "Wrong E-Mail on Account" and "Correct Your E-mail". Enough so anyone looking in that area would see them. Then I did about 10 password resets in a row so she'd get lots of text messages. Then I just signed out and didn't go back

I hope she figured it out. I know who she is because of our same name and store location. She probably doesn't know who I am. And where I am.

I mention all this because I want OP to understand that whoever has her phone number might do her a kindness. And there are ways to research whoever has it to see if they are a safer or less safe person to contact.