How's her resting heart rate today? If it's high (90 and above), she's hyperthyroid. A high resting heart rate at 120 was my first indication that I was going into thyroid storm due to Grave's disease. I was also losing hair and losing weight, and was extremely anxious and irritated, but I hadn't put together all these pieces. The high heart rate sent me to the ER. Bloodwork confirmed the rest.