Anonymous wrote:Have you btdt?
Yep - you definitely can and don't let anyone tell you otherwise.
My son had a space cadet for a counselor at BCC many years ago. She never returned calls and one day I asked her if she could help me sign my son up for an optional summer school class because we were getting an error message. She said counselors can't do that. We tried ourselves again and told her we needed her help. She ignored us.
I contacted the Assistant Principal who did it in 3 minutes and said it's easy for any of them to help us with this.
I realized that this counselor would be in charge of my son's college recommendations. There was no way that woman could put together a letter that would impress anyone. In fact, I didn't even trust that she'd get it done at all.
We called the head of the department and we were switched right away. It might have helped that there were many complaints about this counselor but I said our needs were not being met and I didn't think she was in a position to be a resource to my son in any way.
If you don't think they are helping your child, you can switch.