Anonymous wrote:OP here! My husband and I have precheck, not global entry. Our kid travels with me as my companion on Southwest - or at least that happened this weekend...like I have a companion pass that someone can use for free for an entire calendar year. Maybe that's where the issue lies. Thank you! I'll investigate.
Note she has flown many times as a companion on SW and this has not been an issue before.
Ahh I think this may be because on the Companion Pass, a separate reservation is created for the companion- technically they aren't on the same reservation as you, although the reservations are "linked" in their system.