Anonymous wrote:My spouse has a back injury and needs a window seat to minimize movement. We originally booked middle seats because no window seats were available, then asked the airline to reassign us into a window seat for medical reasons. They’ve confirmed the swap.
Our original seats were in the middle of the 2‑4‑2 first‑class cabin—meaning the middle‑seat passenger would have to get up whenever either the aisle or window neighbor needs to pass.
When we board, the original window‑seat passenger may ask us to switch back. Should we simply say, “The airline reassigned us,” and avoid discussing medical details? Or pretend we don’t know anything and let the flight attendant handle any complaints? I really don’t want to deal with another passenger or explain the situation on this four‑hour flight. Any advice?
Anonymous wrote:Did they reassign one seat, or both of yours?
Anonymous wrote:I am confused by several things. One is if you're in the middle of a 2 - 4 - 2 seating, then how is there a window seat? And why would people have to go past him to get out? There is an exit at either end of the row. He can just say "due to a disability, I can't get up, please go the other way".
But I'm also confused by your assumption that they just switched two passengers, and that he'll be sitting next to the person who got bumped, and that person will know that he is the reason they got bumped.
Having said all that, I would simply have him say "This is the seat on my ticket."
Anonymous wrote:You should have book another flight or sprung for an upgraded seat.
Anonymous wrote:I'm going to keep this bad back thing in my back pocket if someone tries to bump me out of my seat.
Anonymous wrote:You should have book another flight or sprung for an upgraded seat.