Anonymous wrote:when this happened to us, our kid's ssn was stolen and someone else had apparently already filed using kid's #
we were using a tax accountant at the time so I'm not sure how it was resolved but I think they had to paper file
This happened to us last year when our SSNs were stolen (not sure how at all to this day...) : We did have to paper file as well, and got a special PIN to use to file. They are very helpful on the phone.