Presumably the website algorithm thought your friend was a troll and blocked them. Post in Website Feedback if you want to ask the owner, Jeff, a question. He will answer you to the best of his ability. He does not monitor every thread elsewhere unless someone flags it for him.

I have a close friend who is a queer parent and used DC Urban Moms often. They were often trolled and almost all of their posts were taken down by moderators, frequently within hours or even minutes. Yesterday, they made a post about their experience and the problems that they endured, expressing that they feared homophobia may be at play. This post was rapidly taken down, of course. And today, they have been unable to view Urban Moms AT ALL. It's as though their phone has somehow been banned. At first they thought this was just a problem with their Wi-Fi, but after turning it off and switching to cellular data, nothing changed. Whenever they tried to log on they just got a blank screen saying that Safari couldn't open the page because it couldn't connect to the server. Has anyone experienced anything similar or have tips for how my friend could re join this community?