That’s great. I lost a pair of expensive headphones in a hotel room and they were only turned in as “lost” after we called the hotel twice. We had moved from the hotel to a condo nearby, so my husband said on the second call that he was going to come by to inspect the room. Five minutes later they called back and said they had “found” them.
On another trip, we forgot a small iPad with a white cover - blended into the sheets and didn’t see while packing in a hurry. While not turned into lost and found until we called, the hotel was totally on it, even returning it via next day delivery at no charge though I was quite clear that I would pay for it.