Anonymous
Post 11/22/2024 23:44     Subject: Communication with parents

Anonymous wrote:How long should we expect it to take for a school employee to reply to our email? In this case, the school counselor at our ES. It’s been over two days, and I don’t want to be pushy, but I am concerned that my communication is lost in the ether. Are these expectations set by school or by county? Thanks!


It is typically one counselor for the entire elementary school and if it a large ES, maybe 1 counselor and another 0.5 counselor. If you don’t hear from her after a few days, I would just send her another follow up.
Anonymous
Post 11/22/2024 18:53     Subject: Communication with parents

Anonymous wrote:Some will not will respond at all. Normal is 2-3 days.


That's where you know mcps has crap admins. If you work any other job and decide not to respond to emails, you can kids your ass goodbye but it's 50/50 any given teacher will decide to respond to your email.. especially middle and high school level.
Anonymous
Post 11/22/2024 18:24     Subject: Communication with parents

Anonymous wrote:The crazier your email, the longer it will take.


+1
Anonymous
Post 11/22/2024 18:21     Subject: Communication with parents

Counselor isn't their boss, but I've looped them in before, citing a request for information (could be about a school policy or something or could simply be that you think you don't have the right contact info for the teacher). The teacher was more responsive and more reasonable with another person on the email, even if it wasn't their "boss." (Their boss is the resource teacher in the same department, but I feel like including the counselor with an excuse is less confrontational than including the resource teacher, which is sort of tattling.)
Anonymous
Post 11/22/2024 11:43     Subject: Communication with parents

Anonymous
Post 11/22/2024 11:40     Subject: Communication with parents

Some can't even bother to give a quick reply to even a not-crazy email.
Anonymous
Post 11/22/2024 11:37     Subject: Communication with parents

The crazier your email, the longer it will take.
Anonymous
Post 11/22/2024 11:31     Subject: Communication with parents

Some will not will respond at all. Normal is 2-3 days.
Anonymous
Post 11/22/2024 10:25     Subject: Communication with parents

Anonymous wrote:No idea who their boss would be, but that’s a good idea.[/quote

A counselor's? Copy Assistant Principal or Principal.
Anonymous
Post 11/22/2024 10:24     Subject: Re:Communication with parents

48 hours is enough time to follow up.
Anonymous
Post 11/22/2024 10:20     Subject: Communication with parents

No idea who their boss would be, but that’s a good idea.
Anonymous
Post 11/22/2024 08:08     Subject: Communication with parents

Anonymous wrote:How long should we expect it to take for a school employee to reply to our email? In this case, the school counselor at our ES. It’s been over two days, and I don’t want to be pushy, but I am concerned that my communication is lost in the ether. Are these expectations set by school or by county? Thanks!


Copy their boss if you are not getting a reply.
Anonymous
Post 11/22/2024 07:33     Subject: Communication with parents

Anonymous wrote:How long should we expect it to take for a school employee to reply to our email? In this case, the school counselor at our ES. It’s been over two days, and I don’t want to be pushy, but I am concerned that my communication is lost in the ether. Are these expectations set by school or by county? Thanks!


The guidance from MCPS is 48 hours not including weekends/holidays.
Anonymous
Post 11/22/2024 07:20     Subject: Communication with parents

48 hours (not including weekends or holidays) is the guidelines given to staff
Anonymous
Post 11/22/2024 07:19     Subject: Communication with parents

How long should we expect it to take for a school employee to reply to our email? In this case, the school counselor at our ES. It’s been over two days, and I don’t want to be pushy, but I am concerned that my communication is lost in the ether. Are these expectations set by school or by county? Thanks!