Anonymous
Post 10/14/2024 10:51     Subject: Re:Hot take; if someone reaches out to you by text or email, it is not appropriate to call them back

I almost expect service providers to call back because I think they want the opportunity to 'sell' their services.

What I really find irritating is when my family/friends do it.
Anonymous
Post 10/14/2024 10:40     Subject: Hot take; if someone reaches out to you by text or email, it is not appropriate to call them back

Anonymous wrote:OP, if you are lucky enough to get any communication back from a service provider, consider yourself lucky. They have the upper hand because they are in such high demand.

Also, I find that a lot of times when they call me, I find out more info than I would have had over a text.

It's also possible they are dyslexic, better at talking than writing, etc. They're roofers and plumbers, not lawyers.


Please,
Anonymous
Post 10/14/2024 10:38     Subject: Hot take; if someone reaches out to you by text or email, it is not appropriate to call them back

OP, if you are lucky enough to get any communication back from a service provider, consider yourself lucky. They have the upper hand because they are in such high demand.

Also, I find that a lot of times when they call me, I find out more info than I would have had over a text.

It's also possible they are dyslexic, better at talking than writing, etc. They're roofers and plumbers, not lawyers.
Anonymous
Post 10/14/2024 10:33     Subject: Hot take; if someone reaches out to you by text or email, it is not appropriate to call them back

Anonymous wrote:I find this SO intrusive. Eg if I am looking for a service provider and send an email and they call me in response. I'm inevitably busy or in a meeting and not prepared to speak on the phone. Anyone else find this off? Is it a generational thing?


Sometimes they don't want it in writing, it is not only because it is a matter of their convenience. For ex., when you email a Principal of your kid's school, they often will call instead of writing back because they think it is convenient AND it won't go in writing.
Anonymous
Post 10/14/2024 10:26     Subject: Hot take; if someone reaches out to you by text or email, it is not appropriate to call them back

Anonymous wrote:I only call someone back if it's too nuanced or complicated for text


Plus one. Or if I’m driving. Sometimes that is the only opportunity I have.
Anonymous
Post 10/14/2024 10:24     Subject: Hot take; if someone reaches out to you by text or email, it is not appropriate to call them back

I only call someone back if it's too nuanced or complicated for text
Anonymous
Post 10/14/2024 10:18     Subject: Hot take; if someone reaches out to you by text or email, it is not appropriate to call them back

Anonymous wrote:No one knows your schedule. I’m busy as well. I don’t have time to wait for you to text me, if I need to convey info let me. It’s ok to let me go to voicemail if you can’t talk. It’s not personal. You can’t text or email back if you’re not able to call. Not a problem- don’t look for offense.


Whoops. Meant you CAN text or email. Typos.
Anonymous
Post 10/14/2024 10:18     Subject: Hot take; if someone reaches out to you by text or email, it is not appropriate to call them back


Service providers operate on tight deadlines when it comes to scheduling clients, so yes, talking to people is their preferred way of booking.

You just have to know this. Personally I hate talking to people on the phone, but I have to if I want my A/C or fridge fixed ASAP.
Anonymous
Post 10/14/2024 10:17     Subject: Hot take; if someone reaches out to you by text or email, it is not appropriate to call them back

No one knows your schedule. I’m busy as well. I don’t have time to wait for you to text me, if I need to convey info let me. It’s ok to let me go to voicemail if you can’t talk. It’s not personal. You can’t text or email back if you’re not able to call. Not a problem- don’t look for offense.
Anonymous
Post 10/14/2024 10:16     Subject: Hot take; if someone reaches out to you by text or email, it is not appropriate to call them back

People call me back in response to texts all the time. It's normal. If you don't want to take the call, don't take the call.
Anonymous
Post 10/14/2024 10:16     Subject: Hot take; if someone reaches out to you by text or email, it is not appropriate to call them back

Why is it intrusive if you let it go to VM?
Anonymous
Post 10/14/2024 10:15     Subject: Hot take; if someone reaches out to you by text or email, it is not appropriate to call them back

That's because they're also busy and not on email all the time.
Anonymous
Post 10/14/2024 10:14     Subject: Hot take; if someone reaches out to you by text or email, it is not appropriate to call them back

Don't send your phone number in your email.

Easy.
Anonymous
Post 10/14/2024 10:13     Subject: Hot take; if someone reaches out to you by text or email, it is not appropriate to call them back

Just as you used the method of communication that was the most convenient for you, they are choosing the method most convenient for them.
Anonymous
Post 10/14/2024 10:08     Subject: Hot take; if someone reaches out to you by text or email, it is not appropriate to call them back

I find this SO intrusive. Eg if I am looking for a service provider and send an email and they call me in response. I'm inevitably busy or in a meeting and not prepared to speak on the phone. Anyone else find this off? Is it a generational thing?