Anonymous wrote:OP, if you are lucky enough to get any communication back from a service provider, consider yourself lucky. They have the upper hand because they are in such high demand.
Also, I find that a lot of times when they call me, I find out more info than I would have had over a text.
It's also possible they are dyslexic, better at talking than writing, etc. They're roofers and plumbers, not lawyers.
Anonymous wrote:I find this SO intrusive. Eg if I am looking for a service provider and send an email and they call me in response. I'm inevitably busy or in a meeting and not prepared to speak on the phone. Anyone else find this off? Is it a generational thing?
Anonymous wrote:I only call someone back if it's too nuanced or complicated for text
Anonymous wrote:No one knows your schedule. I’m busy as well. I don’t have time to wait for you to text me, if I need to convey info let me. It’s ok to let me go to voicemail if you can’t talk. It’s not personal. You can’t text or email back if you’re not able to call. Not a problem- don’t look for offense.