Anonymous
Post 09/12/2024 13:52     Subject: WMATA: D31, D32, D33, D34, W45 buses not tracking online?

OP here -- I received a response from WMATA this afternoon that gives me some hope. It said there is an issue with programming the bus trackers for school trips. WMATA is working with the company that provides the technology and are hopeful it will be resolved by Sunday. Fingers crossed . . .
Anonymous
Post 09/12/2024 08:16     Subject: WMATA: D31, D32, D33, D34, W45 buses not tracking online?

Anonymous wrote:FWIW, this is a systemwide problem, not specific to these routes. BusETA has been very unreliable for a while.


I know they can make it work on the D33, D34, and W45. My kid has taken all three before and until this week we always have been able to see one or two or all three of those bus lines tracking, so we can know which one actually is in service before they spent 10 minutes walking to the bus stop. This is not rocket science -- this is pretty standard GPS tech, and there's no reason (at least that WMATA has offered) that explains why it would not be working now.
Anonymous
Post 09/11/2024 11:33     Subject: WMATA: D31, D32, D33, D34, W45 buses not tracking online?

FWIW, this is a systemwide problem, not specific to these routes. BusETA has been very unreliable for a while.
Anonymous
Post 09/11/2024 08:05     Subject: WMATA: D31, D32, D33, D34, W45 buses not tracking online?

OP here again. I appreciate everyone's help on this. This morning it was the same -- only the D31 had its tracker on. The D32, D33, D34, W45 all did not have their signals on. I sent yet another comment to WMATA. Appreciate anyone else sending one in too. If this happens again tomorrow, I'll be reaching out to our councilmember to ask for their assistance.
Anonymous
Post 09/10/2024 15:37     Subject: WMATA: D31, D32, D33, D34, W45 buses not tracking online?

Anonymous wrote:OP here -- this morning only the D31 bus had its tracking signal on. None of the others (D32, D33, D34, W45) did. I sent another comment to WMATA at https://wmata.com/about/contact/. If others could do the same, it might help.


Done. Thanks for keeping up with this and for the reminder to submit comments!
Anonymous
Post 09/10/2024 12:06     Subject: WMATA: D31, D32, D33, D34, W45 buses not tracking online?

OP here -- this morning only the D31 bus had its tracking signal on. None of the others (D32, D33, D34, W45) did. I sent another comment to WMATA at https://wmata.com/about/contact/. If others could do the same, it might help.
Anonymous
Post 09/09/2024 15:12     Subject: WMATA: D31, D32, D33, D34, W45 buses not tracking online?

I'm the previously ignorant PP--thanks for the info! We live in MtP, so we're only familiar with the H2/H4 and their equivalents.
Anonymous
Post 09/09/2024 13:33     Subject: WMATA: D31, D32, D33, D34, W45 buses not tracking online?

Anonymous wrote:
Anonymous wrote:For some reason, this morning (9/9) none of the buses that are supposed to take kids from east of the park to Deal MS and JR HS appear to be tracking on online on WMATA's busETA site or the Transit app. Has anyone actually seen any of the buses this morning? Trying to tell if I need to find some other way for my kid to get to school this morning.


OK, that really stinks. But could you help me understand something? Don't the H2 and H4 run along very similar routes?

From a parent new to JR and the bus chaos


Sort of. You're correct that the H2 and H4 run a crosstown route along Porter Street NW which is somewhat similar but not the same route as the D32 which takes families from Mount Pleasant to Deal and JR.

The D31, D33, D34, and W45 run a different crosstown route along Military and Nebraska Avenue - they follow 16th Street and take families from Shepherd Park (D31) and Crestwood (D33, W45) and 16th Street Heights (D33, D34, W45)) to Deal and JR. WMATA does not run another regular bus route that is similar to these routes -- you would have to take two or three different buses (such as the S2 to the E4 to the M4) to get there otherwise.

This morning, none of the D31-34 or W45 buses were tracking online.
Anonymous
Post 09/09/2024 13:22     Subject: WMATA: D31, D32, D33, D34, W45 buses not tracking online?

Anonymous wrote:
Anonymous wrote:For some reason, this morning (9/9) none of the buses that are supposed to take kids from east of the park to Deal MS and JR HS appear to be tracking on online on WMATA's busETA site or the Transit app. Has anyone actually seen any of the buses this morning? Trying to tell if I need to find some other way for my kid to get to school this morning.


OK, that really stinks. But could you help me understand something? Don't the H2 and H4 run along very similar routes?

From a parent new to JR and the bus chaos


D33 and W45 don't- they run north to Military Rd and then back down to Nebraska.
Anonymous
Post 09/09/2024 11:29     Subject: WMATA: D31, D32, D33, D34, W45 buses not tracking online?

Anonymous wrote:For some reason, this morning (9/9) none of the buses that are supposed to take kids from east of the park to Deal MS and JR HS appear to be tracking on online on WMATA's busETA site or the Transit app. Has anyone actually seen any of the buses this morning? Trying to tell if I need to find some other way for my kid to get to school this morning.


OK, that really stinks. But could you help me understand something? Don't the H2 and H4 run along very similar routes?

From a parent new to JR and the bus chaos
Anonymous
Post 09/09/2024 09:39     Subject: WMATA: D31, D32, D33, D34, W45 buses not tracking online?

WMATA don't care about safety is residents .
Anonymous
Post 09/09/2024 09:36     Subject: WMATA: D31, D32, D33, D34, W45 buses not tracking online?

We waiting for too long already..it is a bus route for MacArthur from Tenley or AU .We need one bus and we have to take 3 buses to get there .It is insane.Why the city is taking forever to put one bus I also afraid all the riders with mental health problems riding. The same bus with the students.
Anonymous
Post 09/09/2024 08:04     Subject: WMATA: D31, D32, D33, D34, W45 buses not tracking online?

OP here again -- the D33 bus did show but they still show no sign of tracking online. I plan on sending a comment about it to WMATA. If others could do the same, it would help make sure the problem gets fixed before tomorrow.
Anonymous
Post 09/09/2024 07:48     Subject: WMATA: D31, D32, D33, D34, W45 buses not tracking online?

For some reason, this morning (9/9) none of the buses that are supposed to take kids from east of the park to Deal MS and JR HS appear to be tracking on online on WMATA's busETA site or the Transit app. Has anyone actually seen any of the buses this morning? Trying to tell if I need to find some other way for my kid to get to school this morning.