Our contract with our nanny guarantees her 36 hours a week, plus two weeks paid vacation, with one of the weeks coinciding with our vacation. She ends up taking much more than that and we always pay her in full (for example she was out all last week, she is taking another week in June and then we will be on our vacation the following week. We also gave her two weeks at Christmas fully paid).
So, the situation I’m asking about is: she was out all last week, then called yesterday and said her flight home was cancelled and she can’t get home til Wednesday afternoon (she is abroad). So we won’t see her til Thursday.
Do I need to pay her in full for last week and this week? She is not on salary, she is hourly but as the same time I’m never sure how to handle things like this because we “guarantee her hours.”
In case it’s relevant, we love her, she is so sweet and reliable and this was out of her control, but at the same time it’s very expensive for us and we’ve had to pay to have back up care. We are also parting ways with her this August when the kids are in school full time. We’ve had her since last August.
Would love to hear opinions, thank you!