Anonymous wrote:She said they weren't good quality enough and she tried to sell me one of their frames. I got these glasses directly from Krewe. She said the lenses would not stay in properly. Is this a thing? I might try again at a different time and hope she's not on duty.

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Ok let someone else put them in and when they break during the process, come back to tell us about it.
Yes, this is a thing!

Its a money grab.

I don’t think this is necessarily unusual if you are reusing current frames. That’s because they’re taking on a liability should your current frames, which may be brittle or damaged, break in process of fitting the new lenses.

I go to a Korean place I really like and they have a sign that says they’re not responsible if the old frames break. I trust them to look at my old frames and tell me if they think it can be done, but I accept the risks of proceeding. Some stores may not want to deal with it at all.

I had them replace the lenses in my frames at a Clarkson optometrist recently.

Anonymous wrote:

Anonymous wrote:She said they weren't good quality enough and she tried to sell me one of their frames. I got these glasses directly from Krewe. She said the lenses would not stay in properly. Is this a thing? I might try again at a different time and hope she's not on duty.

They may be too thick for the glasses you have. Take your prescription elsewhere if you don’t like their selection.

They only do them in certain brands/frames. I've had them sent back from the lab and they said the lab refused to do it.

Anonymous wrote:

Anonymous wrote:They will do some frames and not others. I regularly bring outside frames and usually they say yes but not always.

Where do you get it done if Costco won’t do it? Or do you just give up? I come from a different country originally where this is normal to do.

I just get different frames.

Anonymous wrote:She said they weren't good quality enough and she tried to sell me one of their frames. I got these glasses directly from Krewe. She said the lenses would not stay in properly. Is this a thing? I might try again at a different time and hope she's not on duty.

That doesn't make any sense. The optometrist at Costco is separate from the frames/lense department.

Anonymous wrote:She said they weren't good quality enough and she tried to sell me one of their frames. I got these glasses directly from Krewe. She said the lenses would not stay in properly. Is this a thing? I might try again at a different time and hope she's not on duty.

They may be too thick for the glasses you have. Take your prescription elsewhere if you don’t like their selection.

Anonymous wrote:Super weird ask

It’s perfectly normal. I’ve done this a couple of times at different places (not Costco).

Super weird ask

Anonymous wrote:They will do some frames and not others. I regularly bring outside frames and usually they say yes but not always.

Where do you get it done if Costco won’t do it? Or do you just give up? I come from a different country originally where this is normal to do.

Try online. I did this in Bangladesh, and my lenses were $12, with transition sunglasses and blue light. I didn't need any adjustments because I picked a plastic frame that fit my face well. If you have frames you like, then go with an online company. It's a no-brainer.

They will do some frames and not others. I regularly bring outside frames and usually they say yes but not always.

Of course it’s a thing. Most places won’t replace just lenses.

She said they weren't good quality enough and she tried to sell me one of their frames. I got these glasses directly from Krewe. She said the lenses would not stay in properly. Is this a thing? I might try again at a different time and hope she's not on duty.