I recently took a job as an assistant manager for a team. I report to the manager, and so does the rest of the team, but I direct projects as delegated. In theory.
Boss is a micromanager and can be demeaning, staff is miserable and stressed. High potential for conflict, have witnessed some very hostile email exchanges and had staff members come to me for help. I feel like I am more of a mediator than anything, but the boss and I don’t have a rapport that would really allow this. Some days it seems they hate me too, even though I just started a few months ago.
Not sure how to navigate this from the middle. The manager appears to be quite retaliatory when anyone speaks their minds, and has been very hard on me as well. I want to help, but most days I find myself wanting to run away. I feel like my very presence is just opening old wounds I know nothing about. Triangulation galore.
What are some resources for someone in my position to learn from?
Basically the tldr is that I work for a bully, and am expected to help manage the team with them. What do I do to avoid making things worse? Considering quitting.