Anonymous wrote:OP here. Mom isn't 90 - she is in her 70s. We recently had her assessed and she is still capable of independent living, but we are moving her into the main campus apartment building.
It just seems unbelievable that a facility that offers personal aides to administer meds, doesn't actually have any assurance in place that those aides will actually show up and administer the meds!
I agree with you, OP. Basic hygiene, safety, meds, eating - these are the things that are non-negotiable. How did you find out that these people missed the med delivery? I would be worried that this was the tip of the iceberg of poor organization, insufficient staffing, poor management, etc.