Actually, I should have Googled some before asking. I just came across an article about the company's woe's:
https://www.bloomberg.com/news/articles/2023-10-13/kindbody-fertility-clinic-embryo-errors-spotlight-ivf-business-risks
Hard pass on Kindbody! It is too bad. The locations are good and the transparent pricing is much appreciated, but there is no way I could possibly trust this place.