Anonymous wrote:
Anonymous wrote:She may not need to go the attorney route. Way back when I was a tenant in Bethesda, my landlord was non-responsive regarding repairs required under the lease, then threatened to withhold deposit for normal wear and tear, and advised they would not return deposit until a month after lease ended.
I contacted MOCO landlord tenant relations. They were incredibly helpful, suggested I forward correspondence, and then contacted my landlord, cc:ing me, to advise landlord to get with it and follow the law. And ordered LL to pay me interest on security deposit.
Try checking Landlord Tenant office for your friend’s jurisdiction as a starting point.
Thanks so much for your feedback.
I went to their website after reading your post two days ago, and it's very convoluted and confusing.
They don't have a direct number to contact their office, and I didn't see an email address anywhere that would put me in touch with someone who could help me.
After about 10 minutes of scrolling & clicking on different pages, I finally found a list of phone numbers for people who work in their office, but I didn't know which person to reach out to, so I just started dialing each one, one by one... but nobody picked up any of their phones, and not one returned our messages and it's two days later now.
Do you mind telling me how you were able to get in touch with them?
I'd really appreciate it. 😊
I am not PP, but a quick look (if we are talking about Montgomery County, MD) took me here:
https://www.montgomerycountymd.gov/DHCA/housing/landlordtenant/tenant_rights_responsibilities.html
Copying and pasting from that site:
DHCA offers the following services:
Investigate and resolve formal complaints from tenants and landlords.
Mediate disputes between landlords and tenants.
When a resolution is not forthcoming, refer the complaints to the Commission on Landlord-Tenant Affairs (COLTA) for adjudication.
Approve rental housing licenses.
Inspect rental properties to ensure compliance with all applicable housing codes.
Answer questions from the public regarding Landlord-Tenant issues, Licensing and Registration, Housing Code Enforcement, Affordable Housing and any other housing issues.
Refer tenants to available Emergency services as necessary.
Maintain a website that provides public access to numerous printed and downloadable publications.
For more information, call 311 or (240) 777-0311, email us at OLTA.Intake@MontgomeryCountyMD.gov, or use the links below:
DHCA Tenant Rights website
Landlord-Tenant Handbook
Interactive Housing Code website