Anonymous wrote:No, not at all. I just suck it up and let them do their thing. If they do come back, I send another server. They are happy to get an extra table and I'm happy not to have to go to that table.
Cameras are everywhere - we don't mess with the food. The chef, cooks and owner would be very pissed and I haven't worked with an idiot yet who would dare to do that.
No, we don't used bread that has fell on the floor. Just a few pointers though, don't keep asking for bread if I tell you we have non. If we are super busy and I didn't bring you a coffee spoon, don't keep asking for it. Use something else to stir it.
If you keep asking for crap we don't have temporarily because we are too busy, you will get crap. Shortly, I would have to go to kitchen, take a dirty spoon, handwash it for you and bring it back. There's a reason in a busy restaurant I didn't bring it in first place. Say, 'bring it when it's available again'.
Bread? I would have to look for leftovers or most likely ask for different bread from the kitchen. They are busy, I cannot bother them with bread and I'm not allowed in the kitchen to mess with the food.
All this only happens when we are super busy. Others are better at saying that we are out of something. I wish I was.
It would better if you just say, “ I’m sorry we’re out of bread or there aren’t anymore coffee spoons available right now, if there’s more I’ll bring it.”
Why would you not expect the customer to ask again if you just seem to act like you forgot? If it’s busy, I would assume you forgot. I would want a reminder when I forget something.