Anonymous
Post 11/17/2022 21:53     Subject: New Harris Teeter Online shopping all/website

Even worse they no longer call you with substitutions. I get that’s a manpower issue. But last week they made subs that were ridiculous. This week we’re ordering Amazon Fresh instead.
So sad as the old app was great. I ordered for pickup every single week.
Anonymous
Post 11/17/2022 16:22     Subject: New Harris Teeter Online shopping all/website

It is terrible. I always pay the $99 fee each year but I won't in January.

Who puts out a site where you can't sort by price?!
Anonymous
Post 11/17/2022 15:26     Subject: New Harris Teeter Online shopping all/website

Anonymous wrote:I updated and can’t get in because the app lost my sign in info.


I got an edit seems fine. What are the specific issues you’re having?
Anonymous
Post 11/17/2022 15:24     Subject: New Harris Teeter Online shopping all/website

yep. it's so difficult now. absolutely terrible.
Anonymous
Post 11/17/2022 15:17     Subject: New Harris Teeter Online shopping all/website

I updated and can’t get in because the app lost my sign in info.
Anonymous
Post 11/17/2022 14:58     Subject: New Harris Teeter Online shopping all/website

It's out. And it sucks.
Anonymous
Post 10/27/2022 14:24     Subject: New Harris Teeter Online shopping all/website

They say the new app is coming out 11/10.
It is a failure of their IT dept or their IT contractor for taking the old app before the new one is ready.

If the new app doesn’t work smoothly for Thanksgiving shopping, that will be a blow to their revenue.
Anonymous
Post 10/27/2022 14:17     Subject: New Harris Teeter Online shopping all/website

I know this is a first-world problem but I loved their old app to order food: it was so easy to add items. The new one is a mess. Why do companies do this?! They took something that was so efficient and made it impossible to use. (I shop in person too but it's nice to add items to a grocery list when I run out).