Anonymous wrote:
Anonymous wrote:
Anonymous wrote:The frozen yogurt person is making sure all the toppings are there, haven't run out, the area is clean, they wipe down tables, throw out trash customers don't toss, etc. That's what you'd be tipping for.
And that sounds like their job, which they are paid for, which is built into the price. I've started carrying around $1 bills (the ATMs even dispense them now!) to put in jars at the yogurt shop, bakery, for all the random tips now expected. For carryout meals, pizza, taco, etc. at places I frequent and like, yes I do select the 20-25% option.
I believe their only job is to run the register. You would be surprised how difficult that is for some.
As someone who has had a job like this: no, it's not. They are not stocking toppings and cleaning up just in the hopes that you will pay them for it. I 100% guarantee that they job description includes stocking, cleaning, and other tasks (like opening the store or closing up at night, answering the phone, checking equipment, etc.). It is the owners job to pay them for this. Tips are welcome but not required. And if someone doing this job is rude and unhelpful, by all means feel free to not tip them because they haven't earned one. But if they are particularly friendly and helpful and make your experience better, a tip is likely merited because that is above and beyond their job.
I have never worked a customer service job that was unitasking like you describe. I think the only time I've seen this happen is when someone with reduced mental capacity or physical disabilities is hired, often on a incentive program sponsored by the government or a corporate program. The average counter service worker has a much more broad job description. I used to clean bathrooms, vacuum stores, receive deliveries, etc.