This policy is nearly everywhere now. Like Pp who was able to return, JCrew also accepts returns though theybsay final sale fwiw.

The clerk at the store I shopped at yesterday said that once a garment has its first markdown in red ink, it’s final sale.

I recently made several online purchases from them that were marked down permanently and was able to return them. You have to look - some permanently marked down items do say final sale, others do not.

It's been a while. And I agree it sucks.

Anonymous wrote:OP here. Makes online shopping too risky unless you’ve tried on the garment in a brick and mortar.

Yup. And I wear their women's sizes, which aren't in all of their stores.

OP here. Makes online shopping too risky unless you’ve tried on the garment in a brick and mortar.

PP here continuing my rant in sympathy. I just hopped over to the site to check and they've made the smocked, scoop-neck T final sale at $44.99. That's a nice comfy T, which I own in several colors, but it's an outrageous final price for basically a cheap top. At half that, I'd take a flyer on it and risk losing the cost if I didn't like the color, but I'm not going to buy anything at $45 final sale. I would be very unhappy to find Talbots are suffering as a business, because I depend on them, but I'm not going to depend on them with that level of risk in this financial environment.

/rant

Sigh.

Anonymous wrote:When did Talbots change its return policy? Permanently marked down items are now final sale.

They must have made a very recent change. I order from them fairly frequently and was also deeply annoyed to find that they now charge $9 for a return, even for cardholders. I wrote to them to express my dismay. I guess they have been taking a hit from too many returns, but in an era of online shopping, the ease of their return process until now has been a major reason I stick with them. I'm unhappy that they didn't even make an announcement about all this to their loyal customers.

When did Talbots change its return policy? Permanently marked down items are now final sale.