Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Not sure why it matters that is a “luxury” vehicle.

Because it stings more when you've spent more money, I guess. If you buy the cheapest available option and it's a bucket of bolts part of you will always think "Well, what did I expect?" but when you've splashed out you feel like you shouldn't have to deal with these problems. (Not OP.)

This is OP, and that is exactly why. I went ahead and bought an expensive car, and thought I would drove this for many many years.

Wow.

Anonymous wrote:

Anonymous wrote:Not sure why it matters that is a “luxury” vehicle.

Because it stings more when you've spent more money, I guess. If you buy the cheapest available option and it's a bucket of bolts part of you will always think "Well, what did I expect?" but when you've splashed out you feel like you shouldn't have to deal with these problems. (Not OP.)

This is OP, and that is exactly why. I went ahead and bought an expensive car, and thought I would drove this for many many years.

If it’s financed through Volvo, you can ask for a pro rata discount on your monthly car payment based on days out of service. You can also ask for an extended warranty. Hopefully they put you in a decent loaner. If not, ask for an upgraded loaner. Start with the service manager to discuss the repair and then escalate to the GM. Be polite but firm.

your state attorney general's office has info on how to worth through a lemon law return. E.g.
https://www.marylandattorneygeneral.gov/Pages/CPD/lemon.aspx

Anonymous wrote:Not sure why it matters that is a “luxury” vehicle.

Because it stings more when you've spent more money, I guess. If you buy the cheapest available option and it's a bucket of bolts part of you will always think "Well, what did I expect?" but when you've splashed out you feel like you shouldn't have to deal with these problems. (Not OP.)

Not sure why it matters that is a “luxury” vehicle.

You should keep a good record of all your issues, how they were handled etc.

Anonymous wrote:

Anonymous wrote:Have you called corporate?

Yes, they referred me to my dealer. I spoke with the dealer today and they were supposed to call me back shortly but haven't heard back yet. I'm thinking about going there in person tomorrow maybe.

I would definitely go in person and speak with the GM. Although I wouldn’t go on a weekend or at the end of the month. I would go next Tuesday or Wednesday.

Anonymous wrote:Have you called corporate?

Yes, they referred me to my dealer. I spoke with the dealer today and they were supposed to call me back shortly but haven't heard back yet. I'm thinking about going there in person tomorrow maybe.

Have you called corporate?

Anonymous wrote:What is the brand? Have you researched to see if others have similar issues?

It's a Volvo, and yes, looks like a lot of people are having similar issues. They are supposedly coming up with a software fix to resolve this issue, but who knows what the next problem will be?

What is the brand? Have you researched to see if others have similar issues?

We purchased a compact luxury SUV a few months ago, and it has been nothing but problems so far. We are not at the lemon level yet, but we're headed there. I had two software issues, and the car has been in service for ten days (and counting) in 3 months. The dealer said they'd like to keep the car until an update is released in May, which may or may not push us over the 30-day threshold for lemon.

Can anyone advise me on what our options are? I've never had an issue with a new car/car dealer before and don't know my options. Ideally, I would like to return the car, as I don't feel safe driving it with my kids.

Thanks!